---
title: "Gorgias integration"
url: "https://joy.so/integrations/gorgias/"
kind: "integration"
description: "Integrate Joy Loyalty with Gorgias to streamline customer support by displaying loyalty data directly in Gorgias. Personalize interactions, improve response times, and manage loyalty programs with ease."
---

# Gorgias integration

Integrate Joy Loyalty with Gorgias to streamline customer support by displaying loyalty data directly in Gorgias. Personalize interactions, improve response times, and manage loyalty programs with ease.

## Integration details

| Detail | Value |
| --- | --- |
| Category | Helpdesk & Chat |
| Built by | Joy |
| Works with | Loyalty |
| Availability | All plans |

## Joy Loyalty and Gorgias Integration

Integrate Joy Loyalty with Gorgias to improve customer support by quickly accessing loyalty information and personalizing interactions.

### How the Integration Works  
By integrating Joy Loyalty with Gorgias, you can instantly view customer loyalty data within the Gorgias platform. The system synchronizes important loyalty information, including:

- Balance points  
- Status  
- Tier name  
- Referral link  
- Birthday  
- Phone  
- Email  

This allows your support team to provide faster, more accurate responses, personalized service, and manage loyalty programs all in one place.

### Benefits of Integrating Joy Loyalty with Gorgias  
- **Faster Customer Support**: Access detailed loyalty information directly within Gorgias, speeding up response times.  
- **Personalized Service**: Use loyalty data to tailor your customer support interactions and provide relevant offers.  
- **Efficient Loyalty Management**: Manage all your loyalty program details directly from Gorgias, streamlining your workflow.  
- **Customizable Widget**: Easily customize the loyalty data widget displayed within Gorgias, including the title, icon, and border color, to match your preferences.

## Resources

- Documentation: <https://help.joy.so/integrations/chat-apps/gorgias>
- Install: <https://admin.shopify.com/apps/loyaltify-loyalty-program/embed/integration/gorgias>