---
title: "Sendlane integration"
url: "https://joy.so/integrations/sendlane/"
kind: "integration"
description: "Integrate with Sendlane to sync customer data, including Point Balance, Member Status, Referral link, Vip Tier and Birthday, to create targeted, automated campaigns"
---

# Sendlane integration

Integrate with Sendlane to sync customer data, including Point Balance, Member Status, Referral link, Vip Tier and Birthday, to create targeted, automated campaigns

## Integration details

| Detail | Value |
| --- | --- |
| Category | Email and SMS |
| Built by | Joy |
| Availability | All plans |

### Joy and Sendlane
Transform loyalty insights into high-converting email and SMS campaigns with advanced behavioral automation.

### How the integration helps:

- Create sophisticated customer segments based on loyalty behavior, spending patterns, and engagement levels
- Automate personalized email and SMS flows triggered by real-time loyalty activities and milestones
- Increase customer lifetime value through data-driven retention campaigns using loyalty insights
- Drive immediate action with coordinated email and SMS messaging based on loyalty status and point balance

### How the integration works:
Joy automatically syncs comprehensive customer loyalty data to Sendlane in real-time, including point balance, member status, referral links, VIP tier, and birthday information. This enables merchants to create advanced automation workflows that respond instantly to loyalty activities - from welcome series for new members to VIP tier celebration campaigns and point expiration reminders.

## Resources

- Documentation: <https://help.joy.so/integrations/email-marketing-and-sms/joy-and-sendlane>
- Install: <https://admin.shopify.com/apps/loyaltify-loyalty-program/embed/integration/sendlane>