---
title: "Switch to Joy without losing a single point"
url: "https://joy.so/migration/"
kind: "page"
description: "Move your customer data and loyalty settings into Joy with a guided migration our team runs end to end — no migration fee, and not a single point lost."
---

# Switch to Joy without losing a single point

Move your customer data and loyalty settings into Joy with a guided migration our team runs end to end — no migration fee, and not a single point lost.

## A guided switch, done for you

### 01. Book a migration call

Tell us where you're coming from. A specialist maps the move and answers every question before anything changes.

### 02. We map your data, programs & design

Points, tiers, earning rules, and your loyalty page — we plan exactly how each piece carries into Joy.

### 03. We rebuild it in Joy & QA

Our team recreates your full program and tests every balance, rule, and touchpoint in staging until it’s right.

### 04. Go live — same points, better program

You launch with balances and tiers intact, on an on-brand program built to drive more repeat revenue.

### No migration fee

Switching costs you nothing. Our team moves your data and rebuilds your program at no charge — keep your budget for growth.

### 1-on-1 expert support

A dedicated specialist owns your migration end to end, so nothing slips and you always know what's next.

### Your customer data stays private

Your customers' data is handled securely and never shared — transferred straight into your own Joy account.

## We migrate everything, not just data.

Points, loyalty pages, widgets, touchpoints — our team rebuilds your entire loyalty experience in Joy, backed by 1-on-1 expert support.

### Points balance

Every customer's earned points transfer accurately — they keep redeeming without interruption.

### Customer data

Names, emails, birthdays, and tier status carry over — your program picks up exactly where it left off.

### Loyalty page design

We rebuild your loyalty page to match your brand — or upgrade it to a best-in-class, on-brand page.

### Widget & touchpoints

Launcher widget, cart drawer, product page — every touchpoint set up so loyalty is visible across your store.

### Earning & redeeming rules

Reward programs, referral rules, and redemption options recreated — ready to run on day one.

### VIP tiers from Shopify

Order history already lives in Shopify, so Joy reads it directly to auto-assign tiers — no export needed.

## Start with a step-by-step guide

Prefer to scope the move yourself first? Each guide walks you through migrating from your current platform into Joy, point for point.

- Migrating from Yotpo
- Migrating from Stamped
- Migrating from Smile
- Migrating from Appstle
- Migrating from Rivo
- Migrating from Bon

## Frequently asked questions

### What customer data can Joy migrate?

Names, VIP tier names, birth dates, points balances, emails, and custom data all carry over — handled by our migration experts at no migration fee, so nothing is lost in the move.

### Which platforms can I migrate from?

Yotpo, Stamped, Smile, Appstle, Rivo, Bon, LoyaltyLion, and more. Each has a step-by-step guide, and our team handles the heavy lifting for you.

### How long does migration take?

Most migrations complete within days, guided 1-on-1 by our team. We plan the move up front so there’s no downtime for your customers.

### Will my customers lose their points?

No. Points balances and VIP tiers transfer accurately, so your customers keep redeeming without interruption — the program simply picks up where it left off.