Joy — Loyalty & Rewards for Shopify
Built for Shopify

Loyalty for Shopify, by your rules, not a template's

One app for points, VIP tiers, referrals, wallet passes and POS. You write the rules and choose the look. Joy runs the program.

Solace, a demo supplements store, with the Joy rewards launcher, from a Joy preview of solacecalm.com

That's the look. Now see what it earns

Rated 4.9 by the merchants who run it, across 1,700+ reviews on the Shopify App Store.

  • Allbirds
  • Paula's Choice
  • Songmont
  • The Tinsel Rack
  • SwitchBot
  • Florasis
A shopper smiling at a brand's social post that rewards a comment with loyalty points

Write the rules your program runs on

Earning, tiers and rewards follow your margins and your customers. Set VIP levels by points, spend or order count, and reward the actions your store cares about.

  • Points for orders, sign-ups and social actions
  • VIP tiers by points, spend or orders
  • Rule engine with segment-level conditions
  • Paid membership programs
Joy rule engine showing granular, segment-level, personalized loyalty program conditions

Looks like your brand on every screen

The loyalty page, the widget and the cart drawer take on your theme's styles. Customers see your store from the first point to the last reward.

  • Loyalty page native to your Shopify theme
  • Widget, product badges and cart drawer
  • Works with every Shopify theme
  • Automated translation
Boody's on-brand loyalty UI rendered natively inside their Shopify theme

Reward customers everywhere they show up

Your online store, your POS, Apple and Google Wallet, Instagram and TikTok. One balance follows the customer across all of them.

  • Social rewards on Instagram, TikTok and Facebook
  • Apple and Google Wallet passes
  • POS loyalty extension
  • 30+ on-site touchpoints
Joy capturing user-generated content as customers post about the brand

Enterprise-grade intelligence, for everyone

Describe the program you want and Joy AI assembles the earning rules, tiers and rewards. Then it scores the program and ranks what to fix next.

  • A first program built from one chat
  • Strategy canvas for points, tiers and roadmap
  • Program Health score
  • A ranked action plan
Joy Program Health score with progress bars for setup, touchpoints, engagement and performance, and a ranked action plan

Works with the stack you already run

Klaviyo, Shopify Flow and the tools below are among 30+ native integrations. Loyalty events and tiers reach the tools your team already uses.

  • Mailchimp
  • Omnisend
  • Recharge
  • Chatty
  • Gorgias
  • Judge.me
  • Loox

Real brands. Real, measured returns

Each figure belongs to the brand that earned it. Your category decides how often customers buy at all. Joy works on what happens between those orders.

  • Allbirds

    1,700%

    ROI · 98.5% MoM growth

  • The Motherswork

    43%

    Loyalty-driven revenue

  • The Tinsel Rack

    94%

    Member enrollment rate

Hear it from the brands themselves

The Game Collection and Cool-Vita on working with the Joy team.

5 out of 5 stars

“The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.”

The Game Collection

United Kingdom

5 out of 5 stars

“Joy's service is the best. That's honestly why we chose them. The key thing is we want to move forward — and Joy helps us do that.”

Cool-Vita

Joshua, Cool-Vita Team · Indonesia

Straight from the App Store

Real reviews from merchants running their loyalty program on Joy.

Live on your store in three steps

  1. Connect your store

    Add Joy from the Shopify App Store. It reads your order history directly, so VIP tiers start from real purchases.

  2. Set your rules

    Choose how customers earn and what they unlock. Describe the program in a sentence and Joy AI drafts the first version.

  3. Launch on your theme

    The loyalty page and the widget go live in your store's own styles.

Switch to Joy without missing a beat, and it's free

Our team moves your points balances, VIP tiers, customer data and rules from Smile, Yotpo, Stamped, Rivo, LoyaltyLion and other apps. There is no migration fee.

If the template in your current app already fits the program you want, stay. Switching wins you nothing.

The Tinsel Rack, the 94% enrollment above, came to Joy this way.

“Joy's team handled the migration flawlessly — nobody even noticed we switched platforms.”
The Tinsel Rack

Four plans, priced by your order volume

Starter is free for up to 250 orders a month. Move up when your program needs VIP tiers, wallet passes or POS.

  • Starter

    Free

    Launch a complete loyalty program and start earning repeat customers — free.

    250 free orders/mo, no usage fee

    • Basic points program
    • Referral program
    • Loyalty widget & pop-ups
    • 30+ integrations
  • Essential

    $29/mo

    Drive repeat purchases with a complete points and referral program for stores ready to grow.

    500 free orders/mo, then +$15 per 100

    • Complete points programs
    • Referral programs
    • Dedicated loyalty page
    • 30+ on-site touchpoints
    • Analytics
    • Point expiration
    • Shopify Flow + 30+ integrations
  • Most popular

    Advanced

    $129/mo

    The full arsenal for ambitious brands serious about retention, AOV growth, and customer lifetime value.

    2,000 free orders/mo, then +$10 per 100

    Everything in Essential, plus:

    • VIP tier system
    • Paid membership
    • Social rewards (Instagram/TikTok/Facebook)
    • Apple & Google Wallet passes
    • Loyalty rule engine
    • Redeem in cart drawer
    • Loyalty account (Shopify UI)
    • Automated translation
    • POS loyalty extension
  • Ultimate

    $499/mo

    Custom workflows, bespoke design, and omnichannel reach for the most ambitious brands.

    7,000 free orders/mo, then +$5 per 100

    Everything in Advanced, plus:

    • Dynamic point expiration
    • Checkout loyalty extensions
    • Unlimited REST API / webhooks / JS SDK
    • Headless (Hydrogen)
    • Custom reporting & exports
    • Multi-store support
    • AI Merchant Copilot via API
    • AI Copilot MCP server
    • Scheduled agent workflows
Start free on Shopify

All paid plans include a free trial and a 30-day refund. Usage is billed only on orders above your monthly quota. All prices in USD.

Questions

Yes. Joy connects natively to Klaviyo, Shopify Flow, Judge.me, Loox, Gorgias, Recharge and more, 30+ integrations in all, plus Shopify POS. Loyalty events and customer tiers flow into the tools you already run.

Points, referrals, VIP tiers, paid membership, social rewards, wallet passes and POS loyalty. Starter covers points and referrals. VIP tiers, membership, wallet passes and POS start on Advanced.

Starter is free for up to 250 orders a month, with a points program, a referral program, the loyalty widget and 30+ integrations. You upgrade when your program needs more.

Our team migrates points balances, VIP tiers, customer data and rules from Smile, Yotpo, Stamped, Rivo, LoyaltyLion and other apps, with no migration fee.

On Essential, Advanced and Ultimate, your program keeps running and orders above the quota are billed as usage, at your plan's rate. Starter has no usage fee: past 250 orders in a month, upgrade to keep the program running.

Stop being ordinary. Start leading

Your rules, your look. Starter is free for up to 250 orders a month.