---
title: "Exclusive tier cards now show your words, not a points target"
slug: "exclusive-tier-card-shows-your-description"
url: "https://joy.so/updates/exclusive-tier-card-shows-your-description/"
kind: "update"
author: "Thomas Nguyen"
author_url: "https://joy.so/author/thomas/"
published_at: "2026-11-10T01:40:46.000+00:00"
updated_at: "2026-11-10T01:43:25.000+00:00"
description: "Your exclusive tier card on the New Loyalty page now shows your own description, not a points target. No description yet? It reads Exclusive tier."
category: "Product Updates"
tags: ["Product Updates"]
reading_time: 1
feature_image: "https://cdn-web.joy.so/cdn/image/2026/11/exclusive-tier-card-thumb-1b4f14.png"
---

# Exclusive tier cards now show your words, not a points target

## Why this matters

![Three changes on an exclusive tier card: no points target, your description leads, and a clean fallback](https://cdn-web.joy.so/cdn/image/2026/11/exclusive-tier-card-why-this-matters-a5e5b4.png)

An exclusive tier is assigned by hand, so no number of points reaches it. When a tier kept a points target, its card on the New Loyalty page printed it. The card now says what the tier is.

### No points target

The card no longer shows a points figure. Customers do not reach this tier with points, so the card stops implying they do.

### Your description leads

The card shows the description you wrote for the tier. Shoppers see it in their own language when a translation exists.

### A clean fallback

No description of your own? The card says **Exclusive tier**.

> **Illustrative question**
> My Brand Ambassador tier is invite-only. How do I tell shoppers what it is instead of showing points? Open the tier in Membership, write a description that says what members get, and save. The card on your New Loyalty page shows it.

---

## How to access and use

1. In Joy, go to **Membership** and open your exclusive tier.
2. Write the description shoppers should read on the tier card.
3. Click **Save**, then open your New Loyalty page. The exclusive tier card shows that description in place of a points target.

## Setup guides

[VIP tiers on the New Loyalty page](https://help.joy.so/on-site-content/loyalty-landing-page#vip-tiers)
[Exclusive tier](https://help.joy.so/membership/vip-tiers/exclusive-tier)

## Good to know

Exclusive tiers are available on the **Advanced** and **Ultimate** plans.