---
title: "Your customer is in the cart with points they never spent"
slug: "redeem-in-cart-rebuilt"
url: "https://joy.so/updates/redeem-in-cart-rebuilt/"
kind: "update"
author: "Thomas Nguyen"
author_url: "https://joy.so/author/thomas/"
published_at: "2026-09-23T04:18:21.000+00:00"
updated_at: "2026-10-08T08:57:54.000+00:00"
description: "Redeem in Cart is rebuilt — its own full-screen editor, eight style presets, an On-brand scan, a points slider for dynamic rewards, and free shipping redeemed from the cart. No page reload."
category: "Product Updates"
tags: ["Product Updates"]
reading_time: 2
feature_image: "https://cdn-web.joy.so/cdn/image/2026/09/Cart-drawer-redemption-ec47fb.png"
---

# Your customer is in the cart with points they never spent

## Why this matters

Redeem in Cart has been rebuilt with a full-screen editor of its own. The block works in the cart drawer and on the cart page, and you set its look and placement against a live cart preview.

### Lead with the best reward

The card opens on the reward that saves the customer the most on their current cart. Every reward applies without reloading the page.

### Let customers choose their point spend

Dynamic rewards get a slider, with an optional input for customers who prefer to type the number. Free shipping rewards now redeem from the cart too, next to discount rewards.

### Match the card to your store

Start from a style preset, or run On-brand to read your storefront's colors, button style, corner radius and font. You review every detected value before it applies.

> **Try this**
> In the editor preview, switch between Member, Guest, Not redeemed and Redeemed. Check how the card reads in each state before you place the block in your theme.

---

## How to access and use

### Step 1: Turn on the app embed

In your Shopify Theme Editor, open **App embeds**, switch on **Joy: Redeem in Cart**, and save.

### Step 2: Open the editor

From your Joy dashboard, go to **Embedded content** and open **Redeem in Cart**.

### Step 3: Style the card

Pick a preset or run the **On-brand** scan, then review the detected values before you apply them.

### Step 4: Place the block

Choose where the block renders: **Above cart summary**, at a snippet you paste into your theme, or before a CSS selector you name.

## Setup guides

[Redeem in Cart](https://help.joy.so/on-site-content/cart-drawer/redeem-in-cart-drawer#the-new-redeem-in-cart)

## Good to know

Customers who skip the cart and go straight to checkout never see the block. New stores get it by default, while stores on the classic block ask support to switch and keep their existing settings.

## Frequently asked questions

### Can I hide the block from guests?

Yes. In the editor's settings, you can hide the block for guests, or for customers without enough points.

### Do customers lose points if they abandon the cart?

No. Points are only permanently deducted when the customer completes the purchase.

### Can I translate the card's labels?

Yes. You can edit every label on the card and its translations for each language your store supports.