Levents

"Discovering Joy has been an absolute game-changer for me. It's not just about the convenience or the efficiency it brings into my daily routine; it's the sheer pleasure of interaction that sets it apart. From the intuitive design to the seamless user experience, every aspect has been crafted to meet the user's needs perfectly."

By Levents Chief Operation Officer

EXECUTIVE SUMMARY

Levents partnered with Joy Loyalty to undergo a substantial rebranding and transitioned to Shopify Plus, with the goal of enhancing both their digital presence and physical store experience. Leveraging Joy Loyalty's technology, Levents migrate and upgrade their Loyalty Program, which integrates seamlessly with their point-of-sale systems, improving the overall customer service experience.

This strategic initiative led to significant enhancements in customer interaction and loyalty, further elevating their brand's strategy. The introduction of the Loyalty Program notably improved customer satisfaction and positively impacted sales metrics shortly after its implementation.

ABOUT LEVENTS

Levents is a leading street fashion brand known for its simple, modern design philosophy, high-quality products, and its mission to empower the global youth to confidently express their individuality through fashion. The brand consistently innovates unique clothing collections to support and celebrate young talent via fashion trends and creative community activities, aiming for a sustainable impact. With a focus on quality packaging, visual arts, and meticulous attention to detail, Levents has become a top choice among young people, especially in Vietnam, for streetwear fashion.

THE RESULTS

300k+

Customers adoption

30M+

ctions in the first 30 days

2B+

oints rewarded and redeemed

Use case #1

MEMBERSHIP TIERS MIGRATION AND UPGRADE

Membership tiers

POS

CDP

Tier expiration

The challenge

Levents was using a legacy system that restricted them from running a modern and automated loyalty program.

The sholution

Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk's mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.

Joy's robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.

THE RESULTS

300k+

Customers adoption

30M+

ctions in the first 30 days

2B+

oints rewarded and redeemed

Use case #2

LOYALTY PROGRAM ENGINES

Rule engine

Point expiration

Coalition

Milestones

The challenge

Levents was using a legacy systems that restricted them from

The sholution

Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk's mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.

Joy's robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.

THE RESULTS

3

Coalition loyalty campaign

34

Rule and campaigns published

0

Exploitation

Use case #3

600+ THIRD-PARTY POS

Rule engine

Pnt expiration

Coalition

Milestones

The challenge

Levents was using a legacy systems that restricted them from

The sholution

Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk's mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.

Joy's robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.

THE RESULTS

3

Coalition loyalty campaign

34

Rule and campaigns published

0

Exploitation

Get Joy! Get Ahead in Loyalty!

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" Discovering Joy has been an absolute game-changer for me. It's not just about the convenience or the efficiency it brings into my daily routine; it's the sheer pleasure of interaction that sets it apart. From the intuitive design to the seamless user experience, every aspect has been crafted to meet the user's needs perfectly.

By Levents Chief Operation Officer

EXECUTIVE SUMMARY

Levents partnered with Joy Loyalty to undergo a substantial rebranding and transitioned to Shopify Plus, with the goal of enhancing both their digital presence and physical store experience. Leveraging Joy Loyalty's technology, Levents migrate and upgrade their Loyalty Program, which integrates seamlessly with their point-of-sale systems, improving the overall customer service experience.

This strategic initiative led to significant enhancements in customer interaction and loyalty, further elevating their brand's strategy. The introduction of the Loyalty Program notably improved customer satisfaction and positively impacted sales metrics shortly after its implementation.

ABOUT LEVENTS

Levents is a leading street fashion brand known for its simple, modern design philosophy, high-quality products, and its mission to empower the global youth to confidently express their individuality through fashion. The brand consistently innovates unique clothing collections to support and celebrate young talent via fashion trends and creative community activities, aiming for a sustainable impact. With a focus on quality packaging, visual arts, and meticulous attention to detail, Levents has become a top choice among young people, especially in Vietnam, for streetwear fashion

Use case #1

MEMBERSHIP TIERS MIGRATION AND UPGRADE

Membership tiers

POS

CDP

ier expiration

The challenge

Levents was using a legacy systems that restricted them from

The sholution

Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk's mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.

Joy's robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.

EXECUTIVE SUMMARY

300k+

Customers adoption

30M+

Actions in the first 30 days

2B+

oints rewarded and redeemed

Use case #2

LOYALTY PROGRAM ENGINES

POint expiration

Coalition

Rule engine

Milestones

The challenge

Levents was using a legacy systems that restricted them from

The sholution

Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk's mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.

Joy's robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.

THE RESULTS

3

Rule and campaigns published

34

Actions in the first 30 days

0

Exploitation

Use case #3

600+ THIRD-PARTY POS

Membership tiers

POS

CDP

ier expiration

The challenge

Levents was using a legacy systems that restricted them from

The sholution

Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk's mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.

Joy's robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.

THE RESULTS

3

Rule and campaigns published

34

Actions in the first 30 days

0

Exploitation

Get Joy! Get Ahead in Loyalty!

Explore the full potential of Joy by scheduling a demo call with our Project Manager. See firsthand how Joy can revolutionize your business and enhance customer engagement. Book your demo now to discover the power of Joy!

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