Omnisend

Joy Loyalty and Omnisend Integration

Integrate Joy Loyalty with Omnisend to enhance your email and SMS marketing by leveraging loyalty program data. Drive engagement, boost rewards, and create personalized customer experiences seamlessly.

How the Integration Works

By integrating Joy Loyalty with Omnisend, you can sync essential customer loyalty data, including points balance, membership status, VIP tiers, referral links, and birthdays. This data becomes available for segmentation and personalization, allowing you to craft highly targeted marketing campaigns. With this integration, you can:

• Create automated workflows to reward loyal customers or re-engage inactive ones.
• Segment customers based on their loyalty tier or point balance to offer exclusive rewards.

Benefits of Integrating Joy Loyalty and Omnisend

• Streamlined Marketing: Automate email and SMS campaigns using real-time loyalty data.
• Personalized Engagement: Tailor communications based on loyalty insights to foster stronger customer relationships.
• Improved Retention: Highlight rewards and program benefits regularly to encourage repeat engagement.
• Time Efficiency: Save time with automated workflows that use loyalty data to drive campaigns.

Data Synced by Joy Loyalty

Once integrated, Joy Loyalty syncs the following data to Omnisend:

• Loyalty Points Balance: Personalize communications based on customers’ current point levels.
• Membership Status: Segment customers based on whether they are active or inactive in the loyalty program.
• Referral Link: Include customer-specific referral links to boost word-of-mouth marketing.
• VIP Tier: Target VIP members with exclusive offers and communications.
• Birthday Details: Automate birthday rewards and send personalized campaigns for special occasions.

How to Integrate Omnisend with Joy Loyalty

1. Open the Joy Loyalty dashboard and go to the Integrations section.
2. Select Omnisend from the list and click Connect.
3. Authorize Omnisend access by signing in to your Omnisend account and clicking Authorize Access.
4. Once connected, the integration status will show as "Connected" and data will sync automatically. If needed, click Sync to manually sync loyalty data from Joy Loyalty to Omnisend.

What to Do After Integrating with Omnisend

• Segment Customers Based on Loyalty Criteria: Create filters to segment customers by tier or point balance, and send targeted emails.
• Create Automated Workflows: Build workflows that include loyalty program details, such as points balance or tier status, within the email content. For example, you can send an "Order Confirmation" email with updated loyalty information after a new purchase.