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Start free. Scale like a giant

A free Starter plan plus three paid tiers — Essential $29, Advanced $129 and Ultimate $499 a month — priced by your monthly Shopify order volume, with a 14-day free trial on every paid plan.

  • Allbirds
  • SwitchBot
  • Songmont
  • Korean Skincare
  • Tiny Land
  • Nāak

Pricing plans

Starter

Free

For new brands, ready to grow.

Launch a complete loyalty program and start earning repeat customers — free.

250 free orders — no usage feeStart free on Shopify
  • Basic points program
  • Referral program
  • Loyalty widget & pop-ups
  • 30+ integrations

Essential

$29/mo

Drive repeat purchases with a complete points and referral program for stores ready to grow.

500 free orders/mo, then +$15 per 100Start free on Shopify
  • Complete points programs
  • Referral programs
  • Dedicated loyalty page
  • 30+ on-site touchpoints
  • Analytics
  • Point expiration
  • Shopify Flow + 30+ integrations
Most popular

Advanced

$129/mo

The full arsenal for ambitious brands serious about retention, AOV growth, and customer lifetime value.

2,000 free orders/mo, then +$10 per 100Start free on Shopify

Everything in Essential, plus:

  • VIP tier system
  • Paid membership
  • Social rewards (Instagram/TikTok/Facebook)
  • Apple & Google Wallet passes
  • Loyalty rule engine
  • Redeem in cart drawer
  • Loyalty account (Shopify UI)
  • Automated translation
  • POS loyalty extension

Ultimate

$499/mo

Custom workflows, bespoke design, and omnichannel reach for the most ambitious brands.

7,000 free orders/mo, then +$5 per 100Book a demo

Everything in Advanced, plus:

  • Dynamic point expiration
  • Checkout loyalty extensions
  • REST API / webhooks / JS SDK
  • Headless (Hydrogen)
  • Custom reporting & exports
  • Multi-store support
  • AI Merchant Copilot via API
  • AI Copilot MCP server
  • Scheduled agent workflows

All paid plans include a free trial and a 30-day refund. Usage is billed only on orders above your monthly quota. All prices in USD.

Price your growth, to the dollar

See exactly what each plan costs at your scale — we'll pick the cheapest paid plan for you. No surprises, no per-feature upsells.

/mo
020,000+

Best plan for you

Best value marks the cheapest paid plan at your current volume.

Advanced · estimated

$129/mo

2,000 orders/mo on Advanced. Within your 2,000 free orders — base fee only.

Start free on Shopify

Best-in-class at every tier

The full arsenal, laid out. Every tier ships a complete, on-brand program — higher plans add depth, reach, and control.

Starter
Essential
Advanced
Ultimate
Monthly feeSubscription fee charged per month.
Starter: $0
Essential: $29
Advanced: $129
Ultimate: $499
Free orders / moOrders that don't incur a usage fee each month.
Starter: 250
Essential: 500
Advanced: 2,000
Ultimate: 7,000
Usage fee / +100 ordersFee for every 100 orders beyond your free threshold.
Starter: Not included
Essential: +$15
Advanced: +$10
Ultimate: +$5
Refund within 30 daysFull refund within your first billing cycle — no questions asked.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Essential loyalty programsCore ways to earn points — place orders, sign up, social, and discount redeem.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Loyalty notificationsEmail customers on completed programs, referrals, point expiry, and more.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Loyalty widgetDisplay and customize your loyalty widget with base styles.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Loyalty pop-ups (nudges)On-site pop-ups that nudge customers to join and engage.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Referral programCustomer referral program with reward controls.
Starter: 30
Essential: 100
Advanced: Unlimited
Ultimate: Unlimited
Engagement loyalty programsMore ways to earn — birthday rewards, write a review, complete a survey.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Free shipping redeemLet customers redeem points for free shipping.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Free product redeemProduct-based rewards and free gifts.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Points expirationManage how and when points expire.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Loyalty pageDedicated loyalty page, native to Shopify Online Store 2.0.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
AnalyticsReports on loyalty performance and customer retention.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Basic translationManual translation for the widget, pop-ups, and snippets.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Advanced on-site designEnhanced loyalty blocks, widget customization, and custom CSS.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Point calculatorShow potential points across product, cart, and checkout.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Custom email senderSend emails to customers under your own sender.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Fraud-preventionLimit options that protect your program from exploitation.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
VIP tier systemVIP levels by points, amount spent, or number of orders.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
B2B tier systemReward B2B customers for reaching order and spend thresholds.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Paid membershipSell a paid membership that unlocks perks, bonus points, and members-only rewards.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Milestone rewardsReward customers for hitting spend or order milestones.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Social rewards (Instagram/TikTok/Facebook)Reward customers for following, sharing, and engaging on Instagram, TikTok, and Facebook.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Rule engineGranular control over how points are rewarded — bonuses on weekends, holidays, or a minimum order value.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Loyalty account (Shopify UI)A clear loyalty dashboard inside Shopify's customer account.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Redeem in cart drawerShow redeem coupons in the cart drawer.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
POS extensionShopify POS & POS Pro loyalty extension to redeem discounts.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Apple & Google Wallet passesIssue loyalty cards to Apple Wallet and Google Wallet with a live points balance.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Advanced translationFully automated on-site translation with customer-language auto-detect.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Dynamic point expirationGradual point expiration to prevent piled-up balances.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Checkout extensions (Shopify Plus only)Redeem or apply coupons at checkout with a live points balance (Shopify Plus).
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
On-demand developmentDirect product-team support to build your custom workflows.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
APIs and WebhooksAPI and webhook access for custom integrations or data-warehouse sync.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
AI Merchant Copilot via APIProgrammatic access to Joy's AI merchant copilot through the API.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
AI Copilot MCP serverConnect Joy's AI copilot to your own tools through a hosted MCP server.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Scheduled agent workflowsAutomate recurring loyalty actions with scheduled AI agent workflows.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Hydrogen Headless supportHeadless commerce support with Shopify Hydrogen.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Multi-store supportRun and manage loyalty across multiple Shopify stores.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Custom reporting & exportsBuild custom reports and export loyalty data for your own analysis.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Dedicated server (optional add-on)A brand-dedicated server, built on request.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
30+ curated integrationsExtend loyalty with 30+ apps — reviews, helpdesk, subscriptions, email marketing.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Shopify Flow integrationJoy events and actions in Shopify Flow for custom workflows.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Shopify Metafield integrationPull Shopify metafields and push loyalty data back.
Starter: Not included
Essential: Included
Advanced: Included
Ultimate: Included
Knowledge baseJoy's knowledge base, video tutorials, and FAQs.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Live chat supportQuick support over live chat.
Starter: Included
Essential: Included
Advanced: Included
Ultimate: Included
Dedicated Account ManagerA specialist assigned to your store for strategic guidance.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Personalized demoA product walkthrough tailored to your business.
Starter: Not included
Essential: Not included
Advanced: Included
Ultimate: Included
Quarterly catch-up meetingRegular strategy catch-ups with your Account Manager.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Priority supportDirect support from your Account Manager via a dedicated channel.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
White-glove onboardingHands-on setup, migration, and configuration — fully managed by our team.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included
Design package (~$1,000)Landing page, widget, and UI components custom-made for your brand.
Starter: Not included
Essential: Not included
Advanced: Not included
Ultimate: Included

Real brands. Real, measured returns

Verified results — hover a brand for the number that matters.

Allbirds loyalty program
1,700%

ROI · 98.5% MoM growth

Allbirds
Joy concludes all the functions that every membership program should have.
Liz · Cool-Vita
Songmont loyalty program
$110K+

Assisted revenue in 14 days

Songmont
Glamour Us loyalty program
197%

MoM growth · 55% redemption

Glamour Us
The Tinsel Rack loyalty program
94%

Member enrollment rate

The Tinsel Rack
Joy's team handled the migration flawlessly — nobody even noticed we switched platforms.
The Tinsel Rack
Coolvita loyalty program
60%

MoM growth · 40% redemption

Coolvita
Pots & Pans loyalty program
14K+

Members · 10% revenue growth

Pots & Pans
You've gone above and beyond and exceeded our expectations as a partner.
Giles Davies · The Game Collection
The Motherswork loyalty program
43%

Loyalty-driven revenue

The Motherswork
The Game Collection loyalty program
318%

ROI · 40% fewer CS tickets

The Game Collection
Korean Skincare loyalty program
71.5%

MoM growth · 56K+ members

Korean Skincare

Frequently asked questions

Nope. You can start on the free Starter plan right away — it covers 250 orders a month. When you want more advanced features, just confirm a payment method and upgrade to a paid plan through Shopify.

Yes. All paid plans come with a 14-day free trial. You won't be charged during the trial, and you'll have full access to everything, including our support team.

Most merchants see measurable results within the first 30 days — higher repeat purchase rates, increased AOV from point redemptions, and new customers from referrals. Joy's analytics dashboard reports the revenue assisted by loyalty directly in your dashboard.

Yes. We migrate your customer points, tiers, and reward history from Smile.io, Yotpo, Stamped, Rivo, LoyaltyLion, and more — free of charge. Our team handles the entire process end to end. Book a migration call and we will take care of it.

Yes. Joy works with every Shopify theme — Online Store 2.0 and legacy. Your loyalty page is a native Shopify page that inherits your theme's styles automatically. The widget, product badges, and cart drawer components all adapt to your store's design.

None at all. We don't charge for setup or onboarding. We'll walk you through everything step-by-step for free — from demo, to setup, to launch. Whenever you want us to jump in, we're one message away.

Joy keeps running as normal — your loyalty program never stops. You're charged a small usage fee per 100 orders above your quota: $15 on Essential, $10 on Advanced, $5 on Ultimate. Use the calculator above to see your exact cost at any volume.

Yes. Beyond 17,000 orders a month, and for Shopify Plus brands, we design a custom plan tailored to your volume, stack, and support needs. Tell us what you're looking for and we'll build the right plan — so you never overpay for what you don't need.

Joy counts the total number of orders created in Shopify, regardless of source — online store, social channels, import tools, and manual orders. This ensures consistency across loyalty actions like earning points, updating tiers, and analytics.

All plans include live chat support and a knowledge base. Advanced and Ultimate plans get a dedicated Account Manager and personalized onboarding. Ultimate also includes priority response times, quarterly catch-ups, and on-demand development. Talk to our team to learn more.

Your competitors already have a loyalty program

20,000+

Brands run loyalty on Joy

4.9★

Shopify App Store rating

1,689

Merchant reviews