SUCCESS STORIES
LEVENTS
a fashion trendsetter revamp their loyalty program with Joy
300k+
30M+
2B+
Customers adoption
actions in the first 30 days
points rewarded and redeemed
Discovering Joy has been an absolute game-changer for me. It’s not just about the convenience or the efficiency it brings into my daily routine; it’s the sheer pleasure of interaction that sets it apart. From the intuitive design to the seamless user experience, every aspect has been crafted to meet the user’s needs perfectly.
By Levents Chief Operation Officer
Levents partnered with Joy Loyalty to undergo a substantial rebranding and transitioned to Shopify Plus, with the goal of enhancing both their digital presence and physical store experience. Leveraging Joy Loyalty’s technology, Levents migrate and upgrade their Loyalty Program, which integrates seamlessly with their point-of-sale systems, improving the overall customer service experience.
This strategic initiative led to significant enhancements in customer interaction and loyalty, further elevating their brand’s strategy. The introduction of the Loyalty Program notably improved customer satisfaction and positively impacted sales metrics shortly after its implementation.
ABOUT LEVENTS
Levents is a leading street fashion brand known for its simple, modern design philosophy, high-quality products, and its mission to empower the global youth to confidently express their individuality through fashion. The brand consistently innovates unique clothing collections to support and celebrate young talent via fashion trends and creative community activities, aiming for a sustainable impact. With a focus on quality packaging, visual arts, and meticulous attention to detail, Levents has become a top choice among young people, especially in Vietnam, for streetwear fashion
300k+
30M+
2B+
Customers adoption
actions in the first 30 days
points rewarded and redeemed
THE RESULTS
Use case #1
MEMBERSHIP TIERS MIGRATION AND UPGRADE
The challenge
The solution
Levents was using a legacy systems that restricted them from running a modern and automated loyalty program.
Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk’s mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.
Joy’s robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.
300k+
30M+
2B+
Customers adoption
actions in the first 30 days
points rewarded and redeemed
THE RESULTS
Use case #2
MEMBERSHIP TIERS MIGRATION AND UPGRADE
The challenge
The solution
Levents was using a legacy systems that restricted them from running a modern and automated loyalty program.
Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk’s mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.
Joy’s robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.
3
34
0
coalition loyalty campaign
rule and campaigns published
exploitation
THE RESULTS
Use case #3
MEMBERSHIP TIERS MIGRATION AND UPGRADE
The challenge
The sholution
Levents was using a legacy systems that restricted them from running a modern and automated loyalty program.
Our team closely collaborated with Vinamilk, integrating APIs and Webhooks to enrich the Vinamilk Rewards page with an engaging gamification experience, aligned with their brand image. This synergy extended to Vinamilk’s mobile apps, enhancing loyalty engagement and allowing Vinamilk to optimize customer interactions.
Joy’s robust loyalty program engine, capable of handling over 30 million actions monthly, empowers Vinamilk with unparalleled performance, ensuring a seamless and scalable customer loyalty experience.
3
34
0
coalition loyalty campaign
rule and campaigns published
exploitation
THE RESULTS
Get Joy! Get Ahead in Loyalty!
Features
Resources
Get Joy! Get Ahead in Loyalty!
Get Joy! Get Ahead in Loyalty!
Copyright © 2024 Joy. All Rights Reserved.
Copyright © 2024 Joy. All Rights Reserved.
Get Joy! Get Ahead in Loyalty!
Features
Prominent Case Study
Vinamilk debuted its Loyalty Program with Joy, enhancing retail service through POS integration.
Levents rebranded with Joy Loyalty, shifting to Shopify Plus for boosted digital and in-store experiences.
Resources
Discover
Suport
Prominent Case Study
Vinamilk debuted its Loyalty Program with Joy, enhancing retail service through POS integration.
Levents rebranded with JoyLoyalty, shifting to Shopify Plus for boosted digital and in-store experiences.