No migration fee
Switching costs you nothing. Our team moves your data and rebuilds your program at no charge — keep your budget for growth.
Switch to Joy without losing a single point
Move your customer data and loyalty settings into Joy with a guided migration our team runs end to end — no migration fee, and not a single point lost.
We migrate from
- Smile
- Yotpo
- Stamped
- Rivo
- Appstle
- Bon
- LoyaltyLion
- Growave
A guided switch, done for you
No DIY exports, no broken balances. Our team owns the move from first call to go-live — you stay focused on your store.
- 01
Book a migration call
Tell us where you're coming from. A specialist maps the move and answers every question before anything changes.
- 02
We map your data, programs & design
Points, tiers, earning rules, and your loyalty page — we plan exactly how each piece carries into Joy.
- 03
We rebuild it in Joy & QA
Our team recreates your full program and tests every balance, rule, and touchpoint in staging until it’s right.
- 04
Go live — same points, better program
You launch with balances and tiers intact, on an on-brand program built to drive more repeat revenue.
- 01
Book a migration call
Tell us where you're coming from. A specialist maps the move and answers every question before anything changes.
- 02
We map your data, programs & design
Points, tiers, earning rules, and your loyalty page — we plan exactly how each piece carries into Joy.
- 03
We rebuild it in Joy & QA
Our team recreates your full program and tests every balance, rule, and touchpoint in staging until it’s right.
- 04
Go live — same points, better program
You launch with balances and tiers intact, on an on-brand program built to drive more repeat revenue.
1-on-1 expert support
A dedicated specialist owns your migration end to end, so nothing slips and you always know what's next.
Your customer data stays private
Your customers' data is handled securely and never shared — transferred straight into your own Joy account.
We migrate everything, not just data.
Points, loyalty pages, widgets, touchpoints — our team rebuilds your entire loyalty experience in Joy, backed by 1-on-1 expert support.
Points balance
Every customer's earned points transfer accurately — they keep redeeming without interruption.
Customer data
Names, emails, birthdays, and tier status carry over — your program picks up exactly where it left off.
Loyalty page design
We rebuild your loyalty page to match your brand — or upgrade it to a best-in-class, on-brand page.
Widget & touchpoints
Launcher widget, cart drawer, product page — every touchpoint set up so loyalty is visible across your store.
Earning & redeeming rules
Reward programs, referral rules, and redemption options recreated — ready to run on day one.
VIP tiers from Shopify
Order history already lives in Shopify, so Joy reads it directly to auto-assign tiers — no export needed.
Start with a step-by-step guide
Prefer to scope the move yourself first? Each guide walks you through migrating from your current platform into Joy, point for point.
You'll be in good company
20,000+ Shopify brands run loyalty on Joy — many after switching from another platform. Here's what they say.
Ceres Chill, United States. 5 out of 5 stars on the Shopify App Store. Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing.
My Sasun, United States. 5 out of 5 stars on the Shopify App Store. We recently switched over from Smile and we have ZERO regrets. They provide a great service and are very prompt on their responses.
K Beauty Forever, United States. 5 out of 5 stars on the Shopify App Store. When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. They went above and beyond to help set up my program with 24/7 support.
Dindins, Spain. 5 out of 5 stars on the Shopify App Store. Had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all customer accounts. If you're looking for a serious and solid loyalty program: this is it.
Nygaard Shop, Denmark. 5 out of 5 stars on the Shopify App Store. JOY is by far the best loyalty program for Shopify!
Hairmax, United States. 5 out of 5 stars on the Shopify App Store. The app has a lot of functionality and is very robust. Their support via chat right in the app is probably the best feature. They always answer quickly and helped us get the whole program up and running.
Clever Beauty, France. 5 out of 5 stars on the Shopify App Store. From helping me understand the referral flow, to testing in sandbox mode, fixing discount codes, checking Mailchimp, and even custom CSS to clean up the widget — she went way above and beyond.
The Game Collection, United Kingdom. 5 out of 5 stars on the Shopify App Store. The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.
Boowan Nicole, Australia. 5 out of 5 stars on the Shopify App Store. The Joy Loyalty Program is fantastic! It's easy to use and has already boosted our customer engagement.
Karaki Origins, India. 5 out of 5 stars on the Shopify App Store. Hana helped me configure and set up the app on my store — even on a Sunday. She made every change only after confirming with me. Going above and beyond to exceed customer expectations!
KHB Salong, Sweden. 5 out of 5 stars on the Shopify App Store. I was setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me. Truly excellent customer service!
Tom Gold Hair, United Kingdom. 5 out of 5 stars on the Shopify App Store. Used Joy for a long time, they never let you down. Professional, kind and fast — that's what you call superlative support.
Timebox, Romania. 5 out of 5 stars on the Shopify App Store. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.
Goodness Vegan, United States. 5 out of 5 stars on the Shopify App Store. Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.
Gymish, United States. 5 out of 5 stars on the Shopify App Store. The features are very useful and easy to set up. The customization options are flexible and work perfectly with different store needs. Reliable, user-friendly, and backed by excellent support!
Stylebox, Finland. 5 out of 5 stars on the Shopify App Store. They responded very fast, almost like customer support is available 24/7, which is really impressive.
Frequently asked questions
Names, VIP tier names, birth dates, points balances, emails, and custom data all carry over — handled by our migration experts at no migration fee, so nothing is lost in the move.
Yotpo, Stamped, Smile, Appstle, Rivo, Bon, LoyaltyLion, and more. Each has a step-by-step guide, and our team handles the heavy lifting for you.
Most migrations complete within days, guided 1-on-1 by our team. We plan the move up front so there’s no downtime for your customers.
No. Points balances and VIP tiers transfer accurately, so your customers keep redeeming without interruption — the program simply picks up where it left off.
Stop being ordinary. Start leading
20,000+
Brands run loyalty on Joy
4.9★
Shopify App Store rating
1,789
Merchant reviews