Joy vs. Rivo
Why fast-growing merchants choose Joy for more capacity and a complete feature set
Compare Joy with Rivo and see why thousands of merchants choose us for native Shopify compatibility and complete loyalty features.
Thousands of leading brands migrated and see significant recovery
App store rating
10.000+
Active Merchants
Built exclusively for Shopify
Joy vs. Rivo
A side-by-side look at features, pricing, and usage limits.
Pricing
Usage
Platform
Reward rules
Membership
Social Rewards
Wallet passes
On-site touchpoints
Auto-detect translation
Analytics
Custom API
Account Manager
On-demand customization
Support
How Joy and Rivo compare for Shopify merchants
Both Joy and Rivo are Shopify-native loyalty platforms. Here's how they compare across key dimensions.
1. Pricing & Order Limits
Rivo's Scale plans range from $49/month (200 orders) to $499/month (2,500 orders). Joy's Ultimate plan at $499/month includes 7,000 monthly orders and scales at $5 per 100 additional. If your store processes more than 2,500 orders/month, you'd need Rivo's Custom plan or Joy's Ultimate plan at a fixed $499.
2. Platform
Both Joy and Rivo are built exclusively for Shopify and support native Shopify customer accounts and checkout integrations. This is a strength they share.
3. Reward Logic
Joy's Ultimate plan includes advanced reward conditions based on customer segments, specific products, collections, and order history. Rivo offers condition-based rules, with more advanced options on higher-tier plans.
4. Support & Customization
Joy includes 24/7 live chat and a dedicated account manager from the Advanced plan ($129/month). Custom API and on-demand customization are available on Joy's Ultimate plan ($499/month). Rivo offers email, chat, and a private support channel for high-volume merchants, with API access on Custom plan.
Glamour Us achieved 197% MoM sales growth
Glamour Us migrated to Joy with full point history intact. Within 30 days of launching, over 60% of their customers enrolled in the new loyalty program, driving significant month-over-month revenue growth.
Learn morereward redemption rate
MoM sales growth
members enrolled in 30 days
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See Our Dedication to Help Brands Move
We are committed to help you migrate while your data remains secured and your sales gets recovered promptly
1,000+
Brands Successfully Migrated to Joy
10%
Average Sales Recovery Within First 2 Months
2 Weeks
Average Time to Launch Your New Program
Join Industry Leaders Who Chose Joy to Drive Growth
Your competitors already have a loyalty program
10,000+ Shopify brands use Joy to turn one-time buyers into repeat customers. Free plan available - install in 5 minutes and launch today.
What Makes Joy Stand Out
Four capabilities competitors struggle to match - built for modern Shopify merchants
Reward Programs
Flexible points earning for purchases, reviews, birthdays, social actions and more - with anti-cheat controls built in.
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VIP Tiers
Create dynamic VIP tiers based on spending or points. Custom thresholds, ongoing discounts, and automatic Shopify sync.
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Social Rewards
Automatically reward customers for Instagram story mentions, follows, comments, and reviews - turning UGC into loyalty.
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Wallet Passes
Let customers carry their loyalty card in Apple Wallet or Google Wallet with real-time point updates and push notifications.
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