A new Shopify Flow trigger fires every time a customer replies to your Instagram Story — connect it to Klaviyo, tag them in Shopify, DM them, or any other Flow action. Joy detects the reply. You write the playbook.
Joy's old AI answered basic questions and often got them wrong. Joy AI Agents is a complete rebuild — automated onboarding, form prefill, canvas planning, program health audit, and persistent memory across sessions.
Telecom churn rates run between 20% and 50% annually. The carriers fighting back use loyalty programs that go beyond generic point systems.
Strip out loyalty revenue, and not a single major US airline turned a profit from flying alone in 2024. The flights are the loss leader. The loyalty program is the profit center.
A product is missing during setup? Add it right there. Joy now lets you create and edit customers, products, and collections in a modal — no tab switching.
The Loyalty Hub is a full-page loyalty experience built natively into Shopify New Customer Accounts — no separate loyalty page, no redirects, no friction.
Place Order V2 now supports per-currency earning rates — set 1pt/€2 EUR and 1pt/$1 USD in the same program. Every Shopify Market, earning the right amount.
Replacing a driver costs thousands. The typical loyalty program is a cash bonus nobody remembers by the next fuel stop. These six do it differently.
Bank customers rarely switch, until they do. The institutions that keep them use loyalty programs tied to spending habits, not generic point systems.
The best restaurant loyalty programs and what makes them work. Real examples from Chili's to Capital Grille, plus a step-by-step playbook to build your own.
Compare the best hotel loyalty programs and what makes each one work. Real data from Marriott, Hilton, IHG, and Hyatt plus strategies for your business.
The average consumer belongs to 17 loyalty programs but actively uses only a handful.
Birthday month, weekends, specific days — set your exclusive deals once and Joy activates them on schedule, every time, automatically.
Joy now tags customers in Shopify the moment they join your loyalty program — across every touchpoint. Segment and target your real members.
Set a cap on how many customers can redeem a reward. When the limit is hit, it shows as sold out — automatically. First come, first served.
Customers can now share their referral link via email — directly from your store. No copy-pasting, no friction. More referrals, less effort.
Rewards programs drive repeat visits, cut acquisition costs, and generate measurable ROI - here's how the best programs coffee shop are structured, and what any ambitious brand can steal from them
Your loyalty program might work on your website. But does it work in-store? On mobile? Across every channel your customers use?
Four frictionless login methods now live in the Joy widget. Shop App for everyone, Google and Facebook for Shopify Plus — all without leaving the page.
Most stores bolt on a rewards program and hope for the best. A loyalty program business model builds growth around keeping customers. Here's how to do it.
If your loyalty program launched strong and then quietly stopped moving, this is the guide that fixes it
Every second counts in ecommerce. Every friction point costs you conversions. We just crushed one of the biggest: login friction. The Problem Customers arrive at your loyalty widget excited to earn points. Then they hit the login screen and friction sets in: another password to remember, another form to fill, another moment to abandon. Data shows it clearly — login friction kills conversion. The Solution: Two Ways to Sign In Starting today, Joy Loyalty offers two modern single sign-on (S
Best Western Rewards program breakdown: tier mechanics, the B2B Business Advantage program, and loyalty psychology lessons for e-commerce store owners.
Find the best online loyalty scheme for your industry. Six recommendations with real brand examples, performance data, and how to build each on Shopify.
Your customers probably already belong to at least one gas rewards program. Shell, BP, Exxon, Circle K. They've all built loyalty programs that change how
Grocery chains spend millions building loyalty programs. Some drive real repeat visits. Most don't. Most rankings of grocery loyalty programs are written for shoppers.
Staff generates a QR code in Shopify POS. Customer scans. Wallet pass added in under 30 seconds. The fastest in-store loyalty enrollment ever built.
Loyalty notifications via Apple & Google Wallet — points earned, tier changes, expiry alerts. Straight to customers' lock screens, no app needed.
Joy automatically rewards customers with points when they mention your brand in an Instagram Story. Turn organic UGC into a loyalty loop.
Most guides treat employee recognition and customer loyalty as separate topics. They shouldn't.
67% of consumers belong to at least three loyalty programs, but only 24% actively engage.
Here are nine strategies to build one that drives real retention.
Single-mechanic loyalty programs have a ceiling. The brands with the strongest retention combine multiple mechanics into hybrid programs.
Here are 7 personalized loyalty programs worth studying, with practical tactics you can apply to your store today.
Europeans join fewer loyalty programs and share less data.
Malaysia's loyalty market is projected to hit US$784 million by 2029, growing at 18.2% CAGR.
An in-depth guide to the top loyalty programs in South Africa, including how each one works, their earn rates, and which rewards actually deliver value for everyday shoppers.
Not every loyalty program in the UAE delivers on its promises.
We audited 10 loyalty programs in New Zealand on customer friction and retention ROI. See which models drive repeat visits and which ones fail.
We broke down 10 schemes, from Tesco Clubcard to Wise, across technology, psychology, and operations to show what actually drives retention and how to apply it to your own store.
The US loyalty market hits $27 billion in 2026, but most programs create confusion, not loyalty.
VIP tiers can now calculate based on number of orders, not just points or spending. Reward your most frequent shoppers.
Joy Loyalty now integrates natively with Joy Subscription to power paid membership tiers — no Shopify Flow hacking required.
When a Shopify Platinum Partner in Japan and Joy Loyalty work together, how do they turn a well-built store into repeat customers without relying on constant discounts?
We’re breaking down the best free loyalty programs for small businesses, so you can find the perfect fit to boost customer loyalty and drive repeat sales.
Turn Instagram comments into loyalty rewards and transform social engagement into real customer value.
Customers can now upload in-store receipts to earn loyalty points. Bridge your online and offline experience with one program.
Place Order programs can now reward store credit directly — not just points. Instant, tangible, and automatically displayed everywhere.
Manage loyalty flows directly in the Shopify admin. Reduce friction, simplify daily workflows, and make loyalty part of your everyday store operations.
40% redemption rate. 60% MoM growth. Here's how Indonesia's #1 health brand built a loyalty program customers actually use.
In a crowded Christmas market, which marketing ideas truly keep customers engaged and give them a clear reason to choose your store?
Songmont turned loyalty into a paid membership — and made $110K in just 14 days.
Looking for simple Christmas promotions that do more than chase discounts. These ideas help you engage visitors and quietly raise the value of every order.
Explore 15+ inspiring loyalty program examples from top brands like Sephora and LEGO to enhance customer engagement and boost retention.
These actionable marketing tips help you maximize your revenue during your peak sales period.
Black Friday Checklist walks you through all the tasks that help you capture as much revenue as possible.
The key points below help you prepare well and earn more.
Both are among the most profitable seasons of the year, so which one should they focus on?
Innovate how you reach customers to lift your BFCM AOV
All the tools sit in one place. These create a unified system to boost upselling, increase average order value, and drive revenue growth.
94% enrollment. 56% redemption. How a Singapore fashion brand made loyalty their biggest retention channel.
43% of revenue now flows through loyalty. How a premium mother & baby retailer made it happen.
Joy's custom programs now integrate with Shopify Flow. Reward customers for any action Flow can trigger — the possibilities are limitless.
Turn Black Friday shoppers into repeat customers with this 15-minute loyalty setup guide for Shopify beauty and fitness brands. Real tactics from merchants who've increased retention by 40%+.
Discover 7 strategies to promote your BFCM loyalty program in 2025. Learn how to boost sign-ups, referrals, and customer retention with actionable tactics
The uncomfortable truth about Black Friday Cyber Monday that no one talks about, and the retention-first strategy that changes everything.
Stop overspending on BFCM ads. Learn 3 proven BFCM customer retention strategies to turn high acquisition costs into profitable, long-term customer relationships.
Unleash loyalty strategies that help Shopify stores not only crush sales during the holiday rush, but also keep customers coming back long after the deals are gone.
318% ROI in 2 months — after finally ditching Magento and betting on Joy.
In this guide, we break down the top Shopify subscription apps of 2025, exploring how they can help you secure predictable revenue, strengthen customer loyalty, and give your store a competitive edge in the growing subscription economy.
Discover 7 retention-focused July 4th marketing strategies for 2025. Go beyond discounts to build loyalty, drive repeat sales, and grow LTV.
Discover seven unique Father's Day promotion and loyalty strategies inspired by brands like Starbucks, Amazon, and Lululemon—designed to increase customer retention in 2025
Shopify Summer ’25 is here with 150+ game-changing updates—think AI-built stores, faster checkouts, global selling made easy, and smarter tools to help your brand grow effortlessly.
Learn how to build a green loyalty program that rewards eco-friendly actions like recycling and sustainable shopping, helping your brand connect with today’s environmentally conscious customers.
Discover how earn-and-burn loyalty programs work, why they drive customer engagement, and how to design one that boosts revenue and retention.
Coalition loyalty programs unite multiple brands to offer seamless rewards across businesses. This guide explores how they work, their benefits, and steps to create a successful program.
50K+ loyalty members. Levents built it with a VIP tier system that actually makes customers want to level up.
Switched from Square to Shopify POS — and recovered 10% of sales within 2 months.
Explore seven types of customer loyalty and learn effective strategies to boost retention and long-term success. Enhance your loyalty program and strengthen customer connections today!
Understand the importance of loyalty program redemption rates and how they impact customer engagement and program success. This guide offers strategies to increase redemptions, drive sales, and enhance customer loyalty.
Curious how loyalty points are valued? Learn how to calculate their true worth and create a rewards system that boosts customer engagement and profitability.
Customer retention is often cheaper than acquisition, but are you managing your costs effectively? Learn how to calculate retention costs and optimize your strategy without overspending.
Explore how B2B loyalty programs help businesses retain high-value clients, drive repeat sales, and build long-term partnerships—with real examples, key features, and expert strategies to make yours a success.
Learn how data transforms loyalty programs from generic point systems into powerful engines of personalization, retention, and growth, giving brands the insight they need to build deeper customer connections.
From measuring ROI to optimizing rewards and reducing churn, this guide reveals practical strategies and key metrics to turn your loyalty program into a profitable growth engine.
Discover how top CPG brands like Coca-Cola, Pampers, and Vinamilk use innovative loyalty programs to build direct customer relationships, drive repeat purchases, and stay ahead in today’s competitive FMCG market.
To create winning loyalty program strategies, you need to: understand customers, identify motivations, analyze competitors, give engaging rewards, choose the right loyalty program
Loyalty programs should build customer relationships but when poorly designed, they do the opposite. In this article, we uncover 4 real-world loyalty programs that backfired, frustrating users and damaging brands. Learn what went wrong and how you can avoid the same costly mistakes.
This article will give you a complete guide on how to create a loyalty program with practical steps, key strategies, and successful examples to help you get off on the right foot
From Starbucks to Shopify, this guide walks you through everything you need to build a high-performing point-based loyalty program. From types and benefits to real examples, setup steps, and common pitfalls to avoid.
From spinning wheels and earning badges to completing challenges and unlocking tiers, this guide explores how brands use gamification to boost loyalty—and how you can do the same.
Deluxe loyalty programs offer more than just points—they create VIP experiences that keep high-value customers coming back. Learn how top brands like Marriott, Apple, and Sephora build elite programs that drive loyalty and long-term engagement.
Explore the 10 most successful loyalty programs in Australia and uncover what makes them thrive so you can take inspiration and build your own high-impact program.
Explore the B2C loyalty program types, benefits, examples, etc. to find the information you need for building a quality loyalty program
Customer engagement loyalty programs are programs that reward customers for their business, which can lead to increased engagement and repeat purchases. Let’s explore some strategies to maximize your program
Customer retention in ecommerce is a business's ability to encourage existing customers to continue purchasing over time. You can boost ecommerce customer retention by offering excellent customer support, personalizing the customer experience, implementing a loyalty program, etc
From birthday perks to VIP events, discover how top jewelry brands build loyalty that shines — and how your brand can, too.
Top loyalty reward program software: Joy, Smile.io, Loopy Loyalty, Open Loyalty, Yotpo, Zinrelo, LoyaltyLion, Preferred Patron, Talon.One, and Fivestars.
Every business has its most loyal customers—the ones who shop frequently, spend more, and advocate for your brand. But how do you keep them engaged and make them feel truly valued? VIP loyalty programs are the answer
Here are 5 strategies to boost repeat customers: create loyalty programs, post-purchase care, email/SMS marketing, community building, and customer reactivation
Customer Loyalty Analytics is basically about using data to understand how loyal your customers are and how to make them even more loyal. It helps businesses see how well their loyalty programs are working and find ways to improve them
Discover Canada’s best loyalty programs, from AIR MILES to Tims Rewards, and what makes them so effective. Learn key strategies you can apply to build a high-impact program of your own.
Discover how top companies in pet industry engage customers with personalized rewards, exclusive perks, and community-building initiatives that lead to more sales and lasting loyalty.
Left Smile.io, switched to Joy, and hit 71.5% month-over-month sales growth in 6 months.
197% MoM sales growth. Glamour Us figured out the loyalty formula most beauty brands get wrong.
1700% ROI after migration. Allbirds Korea made the switch to Shopify — and never looked back.
450% ROI. Vietnam's largest dairy brand unified loyalty across every channel — online and offline.
Paid loyalty program is a type of loyalty program where customers pay a recurring fee in exchange for exclusive perks and benefits. Let’s see how it works and real life examples.
In the crowded, fast-moving world of fashion, customer loyalty is hard to win, and even harder to keep. Discover why loyalty programs are no longer optional for fashion brands, and how top names like Lululemon, Nike, and H&M are using them to build lasting customer relationships.
Unlock the secrets behind the most successful sports loyalty programs. Learn how top teams engage fans with exclusive rewards, VIP experiences, and personalized perks that go beyond traditional loyalty—creating lasting emotional connections.
Discover how top luxury brands like Chanel, Rolls-Royce, and Marriott create unforgettable moments for their loyal customers, and get inspired to elevate your own strategy.
Top POS with loyalty program: Shopify POS, Loyverse POS, Square POS, Lightspeed POS, Toast POS, Korona POS, and Clover POS
Ecommerce loyalty programs are strategic systems designed to encourage customers to return to an online store and make repeat purchases. Let’s see how to create one and real-life examples for your inspiration!
This guide showcases 7 inspiring reward page examples and provides actionable steps to replicate their success. Let’s see what reward page design excellence looks like!
Top 10+ Reward Program Name Generators include 1. Generator Fun, 2. Genius Generators, 3. Atom, 4. BrandNic, 5. Namelix, 6. Loyal Guru, etc.
In this guide, you’ll explore why naming matters, discover strategies and examples across industries, and get tools to brainstorm names that align with your brand and inspire long-term engagement.
5+ social media strategies to enhance your loyalty programs: 1. Exclusive Rewards for Social Media Followers · 2. Promote User-Generated Content · 3. Engage with Interactive Content
A referral landing page can make or break your word-of-mouth strategy. In this article, we showcase 9 high-converting referral pages from top brands—and show you how to create your own winning version using Joy Loyalty on Shopify.
The loyalty program retention rate measures the percentage of customers who continue to participate in your loyalty program over a specific period.
An auto loyalty program drives repeat business and offers exclusive benefits such as priority service, free oil changes, and member-only events
Discover the importance of loyalty programs through powerful stats that highlight how they help keep customers and grow your business.
Discover how cashback loyalty programs work, why they captivate customers, and how to build one that drives repeat purchases and long-term loyalty for your business.
CRM and Loyalty Programs work hand-in-hand with each other. We will show how to leverage these tools to enhance customer retention, and drive long-term growth for online businesses
Loyalty program best practices include customer-centricity, value-driven rewards, simplicity, flexibility, and smart program design for success.
Learn about program tiers, successful examples and their key elements, along with tips for designing a tiered system that enhances customer loyalty and engagement.
Top 10 Shopify referral apps: Joy Loyalty, Referral Candy, BON Loyalty, Rivo, Smile.io, Aftership Referral, Loox, LoyaltyLion, Yotpo, and Dadao
Whether you run a local coffee shop or an online boutique, loyalty programs can be a game-changer for small businesses. In this article, we’ve rounded up 10 proven loyalty program ideas that not only drive repeat sales but also turn casual shoppers into raving fans
Loyalty programs reward customers for buying from you again and again. Referral programs reward customers for telling their friends and family about your business. Both types of programs help you get more customers and increase your sales
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Not sure which Shopify loyalty app is right for you? This guide compares 10 top choices—so you can choose with confidence and start building customer loyalty that lasts.
From coffee giants to fast food chains, these loyalty app examples show how digital rewards drive real results. Perfect inspiration for your next restaurant strategy.
From Sephora to Savage X Fenty, beauty brands are redefining loyalty with personalized perks, tiered rewards, and seamless experiences. Explore how they drive engagement and uncover strategies you can adapt.
Top 10 powerful customer retention examples & strategies: 1-Starbucks, 2-Vinamilk, 3-Amazon, 4-Sephora, 5-Netflix, 6-Apple, 7-Nike, 8-Slack, 9-Chewy, 10-Spotify
Let’s learn some simple tips and ideas to help you choose the best name for your loyalty program and make it stand out in the crowd
Top 8 Loyalty Program Marketing Strategies: 1-Personalization, 2-Program Type. 3-VIP Perks, 4-Campaigns, 5-Channels, 6-Communication, 7-Referral, 8-Feedback
7 steps to create a loyalty program for small business: Step 1: Define the Customer Behaviors to Reward | Step 2: Select Rewards That Create Incentives
Top 10 quality loyalty program ideas: 1. Points-Based Rewards | 2. Tiered Loyalty Programs | 3. Referral Bonuses | 4. Punch Card Programs ...
Top loyalty program software for small businesses: Joy, Smile.io, Rivo, Yotpo, Loyalty Lion, Loyalo, Giftbit, Preferred Patron Loyalty, Referralcandy, Bon Loyalty
A loyalty program is a marketing strategy encouraging customers to continue doing business with a brand by offering points, discounts, exclusive perks, and special offers.
Discover key differences between loyalty vs rewards programs: build lasting bonds or offer quick perks, and find the best fit for your goals
Key benefits of loyalty programs. Boost customer retention, drive repeat purchases, increase customer lifetime value, and differentiate from competitors.
A simple, well-planned loyalty program can turn one-time buyers into loyal fans. This step-by-step guide is detailed, easy to follow, and based on real experience - perfect for any Shopify store owner looking to boost retention.
Learn how to boost Shopify customer retention with our calculator, benchmarks, and 10 proven tactics to enhance loyalty and drive repeat sales effectively.
Customer retention refers to strategies for keeping existing customers engaged, satisfied, and loyal to a brand, boosting repeat purchases and long-term growth
why loyalty programs fail. 1-Lack of clear goals, 2-Select the wrong type of loyalty program, 3-Ineffective program design, 4-Lower customer engagement
In this article, we’ll show you the 10 best loyalty program email examples and analyze how they can get customers to participate in and engage actively with their loyalty programs
Learn how much a loyalty program costs, including key factors and insights to help you budget effectively and maximize ROI.
Explore 7 types of loyalty programs: points-based, tiered, paid, coalition, referral, gamified, and punch card. Find the best fit for your business
7 Examples of Free Rewards Programs include 1. Sephora Beauty Insider, 2. Starbucks Rewards, 3. myWalgreens, 4. Target Circle, etc.
This article will inspire you with 10 must-visit mobile apps for loyalty programs from top brands. Let’s get some insights to level up your own loyalty strategy
Top 7 ecommerce loyalty program ideas include 1. Points-Based Systems, 2. Tiered Rewards, 3. Referral Incentives, 4. Exclusive VIP Perks, etc
This guide provide everything you need to know about Shopify POS loyalty programs, best apps to use, different program types, and even setup steps.
To set up a referral program on Shopify: Preparing, understanding customers, defining incentives, installing app, configuring, promoting, and analyzing
Referral programs are an effective ways to grow your Shopify store. This article will explain the basics of setting up a Shopify referral program and how to make it work.