Joy vs BON

Why smart merchants choose enterprise-grade loyalty over basics

Compare Joy with BON and see why thousands of merchants choose us to optimize spend and drive growth

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Thousands of leading brands migrated and see significant recovery


4.9

App store rating

10.000+

Active Merchants

Built exclusively for Shopify

Joy vs BON

Joy vs. BON

See how Joy compares to BON and why we offer the best value for your business.

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Pricing

$499+ USD/month

Usage

7,000 monthly free orders $5 per 100 additional orders

VIP tier system

Custom reassessment and ongoing discount

Reward rules

Advanced Customer, Order, Product, Collection conditions

Analytics

In-depth retention reports

Integrations

30+ full-suite integrations

Cart drawer redemption

Custom API

On-demand customization

Support

24/7 live chat support with agents

Why smart merchants choose enterprise-grade loyalty over basics

Stop accepting "good enough" when your loyalty program should drive real growth

1. Advanced Features vs Basic Restrictions

BON's $349 pricing might seem attractive, but users consistently report frustration with limited customization options that restrict their ability to create personalized experiences. Joy's $499 investment delivers advanced customer segmentation, sophisticated reward rules, and comprehensive customization capabilities that BON simply cannot provide. Why settle for basic functionality when you need loyalty programs that actually adapt to your business strategy?

2. Advanced segmentation vs Poor Analytics

BON's poor segmentation and basic analytics leave merchants guessing about customer behavior and program performance. Joy provides in-depth retention reports, advanced customer targeting, and strategic VIP reassessment that reveals exactly which customers drive value and how to keep them engaged. While BON shows you transaction history, Joy shows you customer lifetime patterns and actionable retention insights that directly impact your bottom line.

3. Comprehensive Ecosystem vs Limited Integration

Joy's 30+ full-suite integrations create seamless connections across your entire tech stack, while BON's 13 integrations limit your ability to build comprehensive customer experiences. Joy includes cart drawer redemption, custom APIs, and on-demand customization that enable sophisticated loyalty architectures, while BON's lack of customization forces you to work within rigid constraints that don't fit your business needs.

4. Professional Support vs Basic Service

Joy provides 24/7 live chat support with loyalty consultants who understand retention strategy and can implement advanced customizations. BON's email/chat support focuses on basic troubleshooting rather than strategic guidance. When you're investing in loyalty programs to drive business growth, having experts who can optimize your strategy becomes crucial – not just solve technical problems.

Pots & Pans Pie Co. recovered 10% sales in 2 months

When Pots and Pans Pie Co. migrated to Joy, the switch to Joy took two weeks, with zero point loss during migration...

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14K+

loyalty members migrated

10%

revenue growth in 2 months

13+

evaluating apps vs Joy

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See Our Dedication to Help Brands Move

We are committed to help you migrate while your data remains secured and your sales gets recovered promptly

1,000+

Brands Successfully Migrated to Joy

10%

Average Sales Recovery Within First 2 Months

2 Weeks

Average Time to Launch Your New Program

Join Industry Leaders Who Chose Joy to Drive Growth

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Ready to move beyond basic limitations?

We help +1000 enterprises worldwide migrate to Joy while securing your valuable customer data and loyalty history, with minimal disruption to your operations.

Essential Features For Your Brand

Explore our platform with our guided demo — complete with expert insights and real-time answers to your questions

Image VIP Tiers

VIP Tiers

Create exclusive membership levels with progressive benefits to drive customer lifetime value.

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Image Referrals

Referrals

Turn your best customers into brand advocates with powerful referral incentives.

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Image Integrations

Integrations

Connect with your entire tech stack including email, SMS, and analytics platforms.

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Image POS Extension

POS Extension

Unified loyalty experience across online and offline channels with native POS support.

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Frequently asked questions