Product Updates

Read articles about product updates and learn how to grow your business with Joy's loyalty program.

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Turn Instagram comments into rewards — automatically
Product Updates

Turn Instagram comments into rewards — automatically

Turn Instagram comments into loyalty rewards and transform social engagement into real customer value.

Loyalty Program Metrics: The Numbers That Prove Your ROI
Loyalty Program

Loyalty Program Metrics: The Numbers That Prove Your ROI

Unused Coupon Reminders -Turn forgotten coupons into orders
Product Updates

Unused Coupon Reminders -Turn forgotten coupons into orders

A referral is only as good as where its link lands.
Product Updates

A referral is only as good as where its link lands.

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Loyalty Program Metrics: The Numbers That Prove Your ROI
Loyalty ProgramLoyalty StrategyProduct Updates

Loyalty Program Metrics: The Numbers That Prove Your ROI

Most loyalty dashboards show activity, not profit. This guide covers the metrics that actually prove ROI, and how to read each one so you know your program is paying for itself.

Unused Coupon Reminders -Turn forgotten coupons into orders
Product Updates

Unused Coupon Reminders -Turn forgotten coupons into orders

Two new Klaviyo triggers remind customers about coupons they redeemed but never used — After Redeem and Before Expire — so the discount you gave them actually turns into an order.

A referral is only as good as where its link lands.
Product Updates

A referral is only as good as where its link lands.

Joy now builds each customer's referral link for their own Shopify market — right storefront, right language, right currency — automatically.

Your best in-store moment was going to waste. Now it earns loyalty.
Product Updates

Your best in-store moment was going to waste. Now it earns loyalty.

Joy now shows points earned, redeemed, and the new balance right inside Shopify POS — so the counter becomes a loyalty moment, not a missed one.

Let your best customers choose their gift — and earn it back every year
Product Updates

Let your best customers choose their gift — and earn it back every year

VIP tier perks can now run on a schedule and hand the choice to the customer — a free gift they pick, once a year, on repeat. Retention you can put on a calendar.

Joy now works inside Shopify Sidekick: ask your loyalty program anything
Product Updates

Joy now works inside Shopify Sidekick: ask your loyalty program anything

Ask Shopify's built-in AI about points, tiers, rewards, referrals, and loyalty revenue in plain language — straight from your admin.

Idle store credit doesn't drive sales. Now you decide when it expires
Product Updates

Idle store credit doesn't drive sales. Now you decide when it expires

A global store credit expiration setting, plus per-program overrides for Place Order, Referral, and Milestone. Set a deadline that brings customers back — and keep your liability in check.

Every extra click kills a review. Your loyalty widget just removed them all.
Product Updates

Every extra click kills a review. Your loyalty widget just removed them all.

Embed Judge.me reviews directly inside your Joy Unified Widget. Customers read and write reviews, earn points, and never leave your loyalty surface.

Joy × AOV.ai Bundles: Loyalty Rewards on Every Bundle, Right in Your Loyalty Widget
Loyalty ProgramProduct Updates

Joy × AOV.ai Bundles: Loyalty Rewards on Every Bundle, Right in Your Loyalty Widget

Bundles get a bigger order. Loyalty points give a reason to come back. Joy × AOV.ai Bundles now show both in one row, right inside your loyalty widget.