
Not every customer is a loyalty member. Now you can tell the difference.
Joy now tags customers in Shopify the moment they join your loyalty program — across every touchpoint. Segment and target your real members.
What's new in Joy — feature releases, improvements and fixes for ambitious brands, newest first.

Joy now tags customers in Shopify the moment they join your loyalty program — across every touchpoint. Segment and target your real members.

Set a cap on how many customers can redeem a reward. When the limit is hit, it shows as sold out — automatically. First come, first served.

Customers can now share their referral link via email — directly from your store. No copy-pasting, no friction. More referrals, less effort.

Four frictionless login methods now live in the Joy widget. Shop App for everyone, Google and Facebook for Shopify Plus — all without leaving the page.
Every second counts in ecommerce. Every friction point costs you conversions. We just crushed one of the biggest: login friction. The Problem Customers arrive at your loyalty widget excited to earn points. Then they hit the login screen and friction sets in: another password to remember, another form to fill, another moment to abandon. Data shows it clearly — login friction kills conversion. The Solution: Two Ways to Sign In Starting today, Joy Loyalty offers two modern single sign-on (S

Staff generates a QR code in Shopify POS. Customer scans. Wallet pass added in under 30 seconds. The fastest in-store loyalty enrollment ever built.
Loyalty notifications via Apple & Google Wallet — points earned, tier changes, expiry alerts. Straight to customers' lock screens, no app needed.
Joy automatically rewards customers with points when they mention your brand in an Instagram Story. Turn organic UGC into a loyalty loop.

VIP tiers can now calculate based on number of orders, not just points or spending. Reward your most frequent shoppers.

Joy Loyalty now integrates natively with Joy Subscription to power paid membership tiers — no Shopify Flow hacking required.

When a Shopify Platinum Partner in Japan and Joy Loyalty work together, how do they turn a well-built store into repeat customers without relying on constant discounts?
Turn Instagram comments into loyalty rewards and transform social engagement into real customer value.
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