“Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing.”
“The app has a lot of functionality and is very robust. Their support via chat right in the app is probably the best feature. They always answer quickly and helped us get the whole program up and running.”
“I was having trouble setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me. Truly excellent customer service!”
“They're available around the clock, so you can always reach someone on live chat whenever you need assistance.”
“Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!”
“Une application claire et efficace, prise en main immédiate. Le service client est exemplaire.”
“The customer support is very responsive, and any configuration issues we encountered were resolved quickly.”
“Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing.”
“The app has a lot of functionality and is very robust. Their support via chat right in the app is probably the best feature. They always answer quickly and helped us get the whole program up and running.”
“I was having trouble setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me. Truly excellent customer service!”
“They're available around the clock, so you can always reach someone on live chat whenever you need assistance.”
“Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!”
“Une application claire et efficace, prise en main immédiate. Le service client est exemplaire.”
“The customer support is very responsive, and any configuration issues we encountered were resolved quickly.”
“We recently switched over from Smile and we have ZERO regrets. They provide a great service and are very prompt on their responses.”
“From helping me understand the referral flow, to guiding me through testing in sandbox mode, fixing issues with discount codes, checking integrations with Mailchimp, and even assisting with custom CSS to clean up the widget — she went way above and beyond.”
“Used Joy for a long time, they never let you down. Professional, kind and fast — that's what you call superlative support.”
“They responded very fast, almost like customer support is available 24/7, which is really impressive.”
“The support team is super responsive and very helpful.”
“Funktioniert bisher gut, der Support ist immer sehr schnell und hilfsbereit.”
“Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program.”
“We recently switched over from Smile and we have ZERO regrets. They provide a great service and are very prompt on their responses.”
“From helping me understand the referral flow, to guiding me through testing in sandbox mode, fixing issues with discount codes, checking integrations with Mailchimp, and even assisting with custom CSS to clean up the widget — she went way above and beyond.”
“Used Joy for a long time, they never let you down. Professional, kind and fast — that's what you call superlative support.”
“They responded very fast, almost like customer support is available 24/7, which is really impressive.”
“The support team is super responsive and very helpful.”
“Funktioniert bisher gut, der Support ist immer sehr schnell und hilfsbereit.”
“Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program.”
“When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. They went above and beyond to help set up my loyalty program with their 24/7 support.”
“The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.”
“Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.”
“The app is exactly what I have been looking for. I love the small, yet impactful features, such as the points wallet feature that allows customers to see how many points they can receive per purchase.”
“The backend is highly flexible, allowing us to customize various settings based on our needs.”
“The app has many good features and can fit most eshops. CS is really helpful on all our questions.”
“The most reliable and stable of all the third-party apps used with Shopify POS.”
“When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. They went above and beyond to help set up my loyalty program with their 24/7 support.”
“The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.”
“Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.”
“The app is exactly what I have been looking for. I love the small, yet impactful features, such as the points wallet feature that allows customers to see how many points they can receive per purchase.”
“The backend is highly flexible, allowing us to customize various settings based on our needs.”
“The app has many good features and can fit most eshops. CS is really helpful on all our questions.”
“The most reliable and stable of all the third-party apps used with Shopify POS.”
“Had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all present customer accounts. If you are looking for a serious and solid loyalty program: this is it.”
“The Joy Loyalty Program is fantastic! It's easy to use and has already boosted our customer engagement.”
“Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.”
“This app helps our customers stick to our platform and order with us.”
“Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very worthy to invest for e-commerce.”
“Hana and Andrew immediately identified the problem and, despite the late hour, fixed all the issues on my website.”
“Joy Loyalty helps create a robust loyalty program in a simple way. Software is very user-friendly and includes everything you'd want for a brand's loyalty program.”
“Had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all present customer accounts. If you are looking for a serious and solid loyalty program: this is it.”
“The Joy Loyalty Program is fantastic! It's easy to use and has already boosted our customer engagement.”
“Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.”
“This app helps our customers stick to our platform and order with us.”
“Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very worthy to invest for e-commerce.”
“Hana and Andrew immediately identified the problem and, despite the late hour, fixed all the issues on my website.”
“Joy Loyalty helps create a robust loyalty program in a simple way. Software is very user-friendly and includes everything you'd want for a brand's loyalty program.”
“JOY is by far the best loyalty program for Shopify!”
“Hana helped me configure and set up the app on my store — even on a Sunday. She made every change only after confirming with me, and ensured everything worked perfectly. Going above and beyond to exceed customer expectations!”
“The features are very useful and easy to set up. The customization options are flexible and work perfectly with different store needs. It's reliable, user-friendly, and backed by excellent support!”
“Joy app is good for loyalty program and bonus points. Support team is very helpful — they answer fast and solve any issue.”
“I think it has a wealth of features. The staff can also help you solve problems quickly.”
“Audrey and Abby were amazing with helping get things configured and ready for launch!”
“JOY is by far the best loyalty program for Shopify!”
“Hana helped me configure and set up the app on my store — even on a Sunday. She made every change only after confirming with me, and ensured everything worked perfectly. Going above and beyond to exceed customer expectations!”
“The features are very useful and easy to set up. The customization options are flexible and work perfectly with different store needs. It's reliable, user-friendly, and backed by excellent support!”
“Joy app is good for loyalty program and bonus points. Support team is very helpful — they answer fast and solve any issue.”
“I think it has a wealth of features. The staff can also help you solve problems quickly.”
“Audrey and Abby were amazing with helping get things configured and ready for launch!”
What merchants actually say
From the world's most ambitious Shopify brands.
Hear it from the merchants themselves
The Game Collection UK. 318% ROI, 61% redemption, 40% fewer CS tickets.
“From helping me understand the referral flow, to guiding me through testing in sandbox mode, fixing issues with discount codes, checking integrations with Mailchimp, and even assisting with custom CSS to clean up the widget — she went way above and beyond.”
From every corner of the store world
“The app has a lot of functionality and is very robust. Their support via chat right in the app is probably the best feature. They always answer quickly and helped us get the whole program up and running.”
“JOY is by far the best loyalty program for Shopify!”
“Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing.”
“The features are very useful and easy to set up. The customization options are flexible and work perfectly with different store needs. It's reliable, user-friendly, and backed by excellent support!”
“The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.”
“When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. They went above and beyond to help set up my loyalty program with their 24/7 support.”
“Used Joy for a long time, they never let you down. Professional, kind and fast — that's what you call superlative support.”
“We recently switched over from Smile and we have ZERO regrets. They provide a great service and are very prompt on their responses.”
“Had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all present customer accounts. If you are looking for a serious and solid loyalty program: this is it.”
“Hana helped me configure and set up the app on my store — even on a Sunday. She made every change only after confirming with me, and ensured everything worked perfectly. Going above and beyond to exceed customer expectations!”
“I was having trouble setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me. Truly excellent customer service!”
“They responded very fast, almost like customer support is available 24/7, which is really impressive.”
“Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!”
“They're available around the clock, so you can always reach someone on live chat whenever you need assistance.”
“The support team is super responsive and very helpful.”
“The Joy Loyalty Program is fantastic! It's easy to use and has already boosted our customer engagement.”
See us on the platforms merchants trust
Read every review, in full, on the source platform.
Join the brands winning at retention
Set up Joy in minutes. Free to start. Built to scale.
