Enterprise loyalty that scales with your brand
Power your program with deep integrations, advanced automation, and a dedicated strategy team — built for the scale and complexity of enterprise growth.
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Built for scale. Optimized for growth
One platform that molds to your brand — across every way loyalty needs to flex: how it looks, how it runs, where it reaches, and how far it scales.
Looks like your brand
Theme the widget, loyalty page, emails, and checkout to your exact design system — in any language, for any market.
Runs by your rules
Model any program — points, tiers, VIP, referrals, store credit — with custom logic and workflows, no dev roadblocks.
Reaches every channel
One consistent program across online, retail POS, and mobile — 30+ touchpoints tied to a single customer profile.
Scales with your data
Unify CRM, POS, ERP, and CDP data into real-time insights and AI-driven automation that compound as you grow.
Integrate without limits
Joy connects to your entire Shopify Plus ecosystem — fast. Whether you’re running Klaviyo, Gorgias, Rebuy, or a custom stack, we slot in seamlessly.
Turn loyalty data into growth decisions
Joy gives you full visibility into what drives customer retention — and turns that data into smarter retention strategies.
Effortless migration, enterprise-level support
Switch loyalty platforms with zero downtime, zero stress — and full hands-on support from experts who’ve done this at scale.
Stay live while you level up
Zero downtime. We handle everything behind the scenes so your store — and your sales — keep moving.
Hands-on enterprise onboarding
A dedicated success manager plans and executes your migration — no stress, no gaps, no delays.
Migration that improves performance
We don’t just move your data — we turn your loyalty strategy into a smarter, scalable growth engine.
White-glove onboarding, done with you
A dedicated success manager plans, builds, and launches your program with you — no stress, no gaps, no guesswork.
- 01
Map your goals & stack
We learn your objectives, systems, and edge cases, then plan the rollout with you.
- 02
Build it around your brand
Rules, tiers, loyalty page, widget, checkout, and emails — configured and themed to match.
- 03
Refine in staging
You review the full setup in a sandbox; we iterate until it is exactly right.
- 04
Launch & keep optimizing
We go live with you and keep tuning the program long after — 24/7 support included.
- 01
Map your goals & stack
We learn your objectives, systems, and edge cases, then plan the rollout with you.
- 02
Build it around your brand
Rules, tiers, loyalty page, widget, checkout, and emails — configured and themed to match.
- 03
Refine in staging
You review the full setup in a sandbox; we iterate until it is exactly right.
- 04
Launch & keep optimizing
We go live with you and keep tuning the program long after — 24/7 support included.
Loyalty that delivers. Data that proves it
Fast moves. Faster growth. Here's how ambitious brands make loyalty work in the real world.
Loved by 20,000+ Shopify brands
From fast-growing DTC to global retail — real reviews from merchants who run loyalty on Joy, including many who switched from another platform and never looked back.
Ceres Chill, United States. 5 out of 5 stars on the Shopify App Store. Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing.
My Sasun, United States. 5 out of 5 stars on the Shopify App Store. We recently switched over from Smile and we have ZERO regrets. They provide a great service and are very prompt on their responses.
K Beauty Forever, United States. 5 out of 5 stars on the Shopify App Store. When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. They went above and beyond to help set up my program with 24/7 support.
Dindins, Spain. 5 out of 5 stars on the Shopify App Store. Had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all customer accounts. If you're looking for a serious and solid loyalty program: this is it.
Nygaard Shop, Denmark. 5 out of 5 stars on the Shopify App Store. JOY is by far the best loyalty program for Shopify!
Hairmax, United States. 5 out of 5 stars on the Shopify App Store. The app has a lot of functionality and is very robust. Their support via chat right in the app is probably the best feature. They always answer quickly and helped us get the whole program up and running.
Clever Beauty, France. 5 out of 5 stars on the Shopify App Store. From helping me understand the referral flow, to testing in sandbox mode, fixing discount codes, checking Mailchimp, and even custom CSS to clean up the widget — she went way above and beyond.
The Game Collection, United Kingdom. 5 out of 5 stars on the Shopify App Store. The team at Joy are always super quick to resolve any issues. Hana helped resolve an issue we had with one of our multiplier programs within a few minutes.
Boowan Nicole, Australia. 5 out of 5 stars on the Shopify App Store. The Joy Loyalty Program is fantastic! It's easy to use and has already boosted our customer engagement.
Karaki Origins, India. 5 out of 5 stars on the Shopify App Store. Hana helped me configure and set up the app on my store — even on a Sunday. She made every change only after confirming with me. Going above and beyond to exceed customer expectations!
KHB Salong, Sweden. 5 out of 5 stars on the Shopify App Store. I was setting up a flow using a third-party app they don't natively support. Despite that, their support team went completely out of their way to help me. Truly excellent customer service!
Tom Gold Hair, United Kingdom. 5 out of 5 stars on the Shopify App Store. Used Joy for a long time, they never let you down. Professional, kind and fast — that's what you call superlative support.
Timebox, Romania. 5 out of 5 stars on the Shopify App Store. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.
Goodness Vegan, United States. 5 out of 5 stars on the Shopify App Store. Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.
Gymish, United States. 5 out of 5 stars on the Shopify App Store. The features are very useful and easy to set up. The customization options are flexible and work perfectly with different store needs. Reliable, user-friendly, and backed by excellent support!
Stylebox, Finland. 5 out of 5 stars on the Shopify App Store. They responded very fast, almost like customer support is available 24/7, which is really impressive.
Enterprise pricing
Built for high-volume brands — the tools, integrations, and expert support to scale loyalty without limits.
- 7,000 monthly free orders
- Dedicated account manager
- Unlimited features & access
- 1:1 white-glove onboarding demo
- API & webhooks
- 24/7 technical support
- Checkout extensions
- Hydrogen headless support
- Multi-language support
- Scalable loyalty solutions
- Enterprise-grade security
Enterprise security, every step of the way
Data integrity, platform reliability, and compliance — built in from day one.
Zero-risk migration
Your data is transferred with strict encryption, zero downtime, and full change oversight.
Ongoing protection
All customer data is encrypted at rest and in transit, with role-based access and audit trails.
Compliance-ready infrastructure
GDPR-aligned, with region-specific controls and enterprise-grade security policies.
Enterprise FAQ
The Enterprise plan starts from $499/month and covers 7,000 monthly free orders, unlimited features, a dedicated account manager, 1:1 white-glove onboarding, API and webhook access, checkout extensions, Hydrogen headless support, multi-language, and 24/7 technical support.
Your dedicated success manager plans and runs the migration with zero downtime. Points balances, tiers, and member data transfer under strict encryption, and we validate the full setup in staging before you go live — so your store and your sales never stop.
Yes. Theme the widget, loyalty page, emails, and checkout to your design system in any language, and model any program logic — points, tiers, VIP, referrals, store credit — with custom rules and workflows, no dev roadblocks.
Joy connects natively to Shopify Checkout Extensions and your growth stack — Klaviyo, Gorgias, Rebuy and more — plus developer-friendly APIs and webhooks to sync CRM, POS, ERP, and CDP data in real time.
All customer data is encrypted at rest and in transit, with role-based access and audit trails. Infrastructure is GDPR-aligned, with region-specific controls and enterprise-grade security policies.
Every enterprise account gets a dedicated account manager, 1:1 onboarding, and 24/7 technical support — plus ongoing strategy reviews that keep improving retention and ROI long after launch.
See what enterprise loyalty can do for your brand
Brands run loyalty on Joy
Shopify App Store rating
Merchant reviews