Tidio
Export your loyalty program FAQs as a CSV file for Lyro, Tidio's AI agent, so it answers loyalty questions with your program's rules.
Joy and Tidio
Give Lyro, Tidio's AI agent, the answers to your customers' loyalty questions.
How the integration helps:
- Answer common loyalty questions in chat, such as how to earn points or when points expire
- Keep Lyro's answers consistent with the FAQs on your loyalty page
- Let Lyro handle repeat loyalty questions so your team can focus on the rest
How the integration works:
Export your Loyalty Program FAQs from Joy as a CSV file, then upload it to Lyro's knowledge base in Tidio. Lyro uses those questions and answers when customers ask about your loyalty program. Export and upload the file again whenever you update your FAQs.
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Chatty
Integrate Joy Loyalty with Chatty to access customer loyalty data directly in the Chatty Inbox. Personalize support, enhance customer engagement, and improve service with synced VIP tier, points balance, and more.