Loyalty Program Best Practices To Drive Engagement & Retention in 2025

Loyalty program best practices include customer-centricity, value-driven rewards, simplicity, flexibility, and smart program design for success.

19 min read
Loyalty Program Best Practices To Drive Engagement & Retention in 2025
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Thomas Nguyen

Thomas Nguyen

Thomas Nguyen is the CTO of Joy, a loyalty solution for Shopify and eCommerce brands. With years of experience building high-performance Shopify apps, Thomas aims to help merchants grow through customizable and retention-focused tool.

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