11 Best Shopify Loyalty Apps to Boost Customer Retention in 2026
We compared 11 Shopify loyalty apps on real pricing, ratings, and reviews, so you can pick with confidence instead of guessing.
Loyalty, rewards, and retention strategy for ambitious Shopify brands — playbooks, product deep-dives, and merchant wins from the Joy team.
We compared 11 Shopify loyalty apps on real pricing, ratings, and reviews, so you can pick with confidence instead of guessing.

Gorgias charges by ticket volume with unlimited agents. Zendesk charges per agent with no ticket cap. Here's what that actually costs, plus how support ties into a loyalty program once you've picked one.
Three Shopify subscription apps, three very different pricing models, from a flat 0% transaction fee to a single $599 plan. Here's what Recharge, Appstle, and Skio actually cost, plus how renewals feed into a loyalty program once you've picked one.
Three Shopify reviews apps, three different pricing models. Here's what Judge.me, Okendo, and Yotpo actually cost and include, plus how reviews feed into a loyalty program once you've picked one.

Klaviyo runs on 415,351 Shopify stores and stops publishing prices at 500 contacts. Omnisend publishes a bill you can forecast.

Joy and BON launched weeks apart in 2021 and hold nearly identical ratings today. Here's where the two platforms actually pull apart, plan by plan.

Growave has been live since 2014, seven years longer than Joy. Here's what each loyalty platform actually gets you at every price, feature by feature.
![Joy vs. Okendo: Which one scales with a growing store? [2026]](/_next/image/?url=https%3A%2F%2Fcdn-web.joy.so%2Fcdn%2Fimage%2F2026%2F08%2Fjoy-okendo-c32687.webp&w=3840&q=75)
Okendo doesn't gate VIP tiers or POS behind a higher plan, but Loyalty only comes bundled with Reviews, and referrals cost extra on top. Here's what that actually costs a growing store.

A feature-by-feature look at Joy and Casa, two Shopify loyalty apps, covering points, VIP tiers, referrals, analytics, and support.

Essent launched in late 2024 with a generous free plan and no visible overage pricing. Joy costs more at almost every stage but backs it with years of documented depth. Here's the real trade-off.

Toki puts VIP tiers and POS on its free plan, the most generous in this comparison series. Joy gets cheaper as your order volume grows. Here's where each one actually wins.
![Joy vs. Love Loyalty: A feature-by-feature look [2026]](/_next/image/?url=https%3A%2F%2Fcdn-web.joy.so%2Fcdn%2Fimage%2F2026%2F08%2Fjoy-love-04c8f1.webp&w=3840&q=75)
Both platforms unlock more as you move up their plans. Here's exactly what Joy and Love Loyalty include at each stage, feature by feature.
![Joy vs. LoyaltyLion: Full comparison [2026]](/_next/image/?url=https%3A%2F%2Fcdn-web.joy.so%2Fcdn%2Fimage%2F2026%2F08%2Fjoy-lion-afe39c.webp&w=3840&q=75)
A full look at what Joy and LoyaltyLion actually cost and include, from published pricing to the features that need a custom quote.
Brands run loyalty on Joy
Shopify App Store rating
Merchant reviews