Product update
Free shipping perks — cap how often a member uses them
Give a VIP tier free shipping with a ceiling, such as 4 uses every 30 days. The new Usage limit card is on Advanced and above plans.
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Why this matters
A Free Shipping privilege covers every qualifying order for as long as the customer holds the tier. That suits some tiers. For others you want a ceiling.
A ceiling per member
Set how many times a member can use the perk in each period. Once a member reaches the count, the perk stops applying for the rest of the period.
Pick the period
Choose a period from 24 hours up to a year, or Lifetime. Lifetime counts each customer's uses in total.
Cancelled orders give the use back
Tick Refund coupon when order is cancelled to return it. Without it, a cancelled order still counts as one of the member's uses.
Illustrative question
Can Gold members get free shipping on every order, but only four times every 30 days? Yes. Open the Gold tier's Free Shipping privilege, tick Set limit in the Usage limit card, enter 4 and pick 30 days under For every.
Can Gold members get free shipping on every order, but only four times every 30 days? Yes. Open the Gold tier's Free Shipping privilege, tick Set limit in the Usage limit card, enter 4 and pick 30 days under For every.
How to access and use
- In Joy, go to Membership → VIP Tiers → Tiers, select a tier and open its Free Shipping privilege, or click Add Reward and choose Free Shipping.
- In the Usage limit card, tick Set limit.
- Enter the number of times and pick the period under For every.
- Tick Refund coupon when order is cancelled if cancelled orders should give the use back, then click Save.
