Loyalty, rewards, and retention strategy for ambitious Shopify brands — playbooks, product deep-dives, and merchant wins from the Joy team.
Not sure which Shopify loyalty app is right for you? This guide compares 10 top choices—so you can choose with confidence and start building customer loyalty that lasts.
Thomas Nguyen
Rent rewards programs can cut turnover and boost NOI, but not every program fits every property.
Thomas Nguyen
How CVS, Walgreens, Boots, and Rite Aid built pharmacy loyalty programs that work, plus a 7-step playbook for your own.
Thomas Nguyen
A pub loyalty scheme turns walk-in traffic into repeat revenue. Here's how to pick the right model—stamps, points, or tiers—stay compliant with UK alcohol and GDPR rules, and launch in 4 weeks.
Thomas Nguyen
Telecom churn rates run between 20% and 50% annually. The carriers fighting back use loyalty programs that go beyond generic point systems.
Thomas Nguyen
Strip out loyalty revenue, and not a single major US airline turned a profit from flying alone in 2024. The flights are the loss leader. The loyalty program is the profit center.
Thomas Nguyen
Replacing a driver costs thousands. The typical loyalty program is a cash bonus nobody remembers by the next fuel stop. These six do it differently.
Thomas Nguyen
Bank customers rarely switch, until they do. The institutions that keep them use loyalty programs tied to spending habits, not generic point systems.
Thomas Nguyen
The best restaurant loyalty programs and what makes them work. Real examples from Chili's to Capital Grille, plus a step-by-step playbook to build your own.
Thomas Nguyen
Compare the best hotel loyalty programs and what makes each one work. Real data from Marriott, Hilton, IHG, and Hyatt plus strategies for your business.
Thomas Nguyen
The average consumer belongs to 17 loyalty programs but actively uses only a handful.
Thomas Nguyen
Rewards programs drive repeat visits, cut acquisition costs, and generate measurable ROI - here's how the best programs coffee shop are structured, and what any ambitious brand can steal from them
Thomas Nguyen
Your loyalty program might work on your website. But does it work in-store? On mobile? Across every channel your customers use?
Thomas NguyenBrands run loyalty on Joy
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