LatestProduct update
Free shipping — now limited to the countries you set
A free shipping code now works only on orders shipping to the countries you choose. Add a Location condition and checkout enforces it.
Thomas Nguyen
November 2026
- Latest
- Latest
LatestProduct updateMobile app action — reward the first login in your Shopney app
Reward customers once for their first login in your Shopney app, or for turning on notifications.
Thomas Nguyen - Latest
LatestProduct updateTier Assessment — switch it on yourself on any Ultimate plan
Switch on Tier Assessment yourself on any Ultimate plan, with review dates that follow your store's timezone.
Thomas Nguyen - Latest
LatestProduct updateFree gift programs — catch oversized selections before checkout
Joy now blocks a free gift program that holds more products than the reward can carry, so a gift never fails to apply at checkout.
Thomas Nguyen - Latest
LatestProduct updateEmail editor — flush headers and blank lines that stay
Remove the default 40px above and below your email so a full-width header sits flush. Blank lines you add in a Text block now show in sent emails too.
Thomas Nguyen 
Product updateSocial activity — a different link for each language
Send shoppers to the right social account for their language. Social activity programs now take a separate link for each language of your store.
Thomas Nguyen
Product updateFAQ section in the Joy widget — answer shoppers where they ask
Answer shoppers' questions inside the Joy widget, from the same FAQ list as your Loyalty page. AI drafts the wording in your store's voice.
Thomas Nguyen
October 2026
Product updateBirthday store credit now pays out every year
Birthday store credit now pays every year, not just the first birthday. Programs set to Once per year were skipping every birthday after the first.
Thomas Nguyen
Product updateA new look for Joy's admin: Home, Programs, Integrations
Home, Reward programs, Membership, Integrations and Plans have a new look, plus a Discover new features carousel on Home.
Thomas Nguyen
Product updateMilestone rewards now get a claim email
Confirm every milestone claim: customers get an email with their code, expiry and balance, and Klaviyo and Shopify Flow get an event.
Thomas Nguyen
Product updatePerk type labels in the Joy widget
Show shoppers which tier perks come from joining and which from referring: a new Membership card setting adds "Entry reward:" and "Referral reward:" labels.
Thomas Nguyen
Product updateLoyalty Hub editor — design your rewards page with a live preview
See your Loyalty Hub as customers do. A new editor shows a live desktop and mobile preview while you set layouts and card styles.
Thomas Nguyen
Win more REPEAT PURCHASES
Loyalty insights and strategies to help you retain customers and grow repeat revenue.